1. Coaches and trains shift managers, assistant managers, and managers on operational excellence. Helps to develop new hire orientation programs and rewards programs, monitors training processes to ensure quality training of employees. Develops and maintains staffing levels for managers and assistant managers. Implements management training.
2. Provides leadership to managers and staff in the geographic area to ensure compliance with standards as set in the Barrington Tea Express Manual and applicable government regulations.
3. Ensures that correct operational procedures are followed and takes corrective action if necessary.
4. Works with staff to achieve sales goals, using available reports to identify opportunities.
5. Supports local and national marketing initiatives.
Note: We sincerely appreciate your interest! Due to the heavy volume of applications we receive only those candidates selected for further employment screening will be contacted by our office. No phone calls, please.
Education: University degree from a recognized University
Experience & Skills: 3-5 years of successful, operational management experience in a restaurant environment. Excellent communication, interpersonal, and conflict resolution skills. Basic math and accounting skills and strong analytical/decision making skills are needed; demonstrated achievement in staff selection, coaching and development.
Physical: Must be physically able to work any station in the restaurant when needed and to operate a computerized Point of Sale System/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.