The Team Member greets and serves guests, prepares tea and food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this position.
Tasks and Responsibilities:
Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
Demonstrates a complete understanding of menu items and explains them to guests accurately.
Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.
Performs Cash-In Procedure- accounting for all forms of money, tea etc., during the shift.
Prepares tea neatly, according to formula, and in a timely manner.
Checks products in food unit area and restocks items to ensure a sufficient supply throughout the shift.
Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
Cleans and maintains all areas of the Kiosk / Cafe to promote a clean image. Understands and adheres to the 3-step method for cleaning.
Understands and adheres to all quality standards, formulas and procedures as outlined in the Barrington Tea Express Operations Manual
Maintains a professional appearance and grooming standards as outlined in the Barrington Tea Express Operations Manual
Performs light paperwork duties as assigned.
Completes Barrington Tea Express courses as directed
Education:A/L certificate or equivalent.
Experience & Skills:No previous experience required. Ability to understand and implement written and verbal instruction.
Physical:Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.